NHTSA safety recall National Highway Traffic Safety Administration

Honda recall: The steering gearbox assembly may have been manufactured incorrectly

Recall published 2+ years ago

The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

The hazard: Steering or suspension defect

The recall covers a chassis component — steering gear, tie rod, knuckle or joint — that can loosen or fracture in service.

What the notice says: Difficulty steering can increase the risk of a crash.

Why it matters: A steering or suspension component may separate, loosen or fail. The result is a partial or total loss of steering control, typically without warning and often at speed.

Recall details

Recall number
24V744000
Published
October 3, 2024
Risk level
NHTSA safety recall
Status
Open safety recall
Issued by
National Highway Traffic Safety Administration
Brand
Honda
Product type
Steering
Distribution
Nationwide
Vehicles
Acura Integra · Honda Civic Hatchback Hybrid · Honda CR-V · Honda CR-V Hybrid · Honda HR-V
Lot / code info
NHTSA campaign number 24V744000

Products covered by this recall

Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.

Vehicles in this campaign

Check your product

The notice names 11 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Vehicle

Match this against the make and model on your registration.

  • Acura Integra
  • Civic Type R
  • CR-V Hybrid
  • CR-V
  • HR-V
  • Civic
  • Civic Hatchback
  • Acura Integra Type S
  • CR-V Fuel Cell EV
  • Civic Hybrid
  • and Civic Hatchback Hybrid

Codes are lifted verbatim from the NHTSA — Vehicle safety recalls notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Steering

Honda — The recall covers a chassis component — steering gear, tie rod, knuckle or joint — that can loosen or fracture in service.

  1. Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.
  2. Keep the repair order the dealer hands you. It is your proof the campaign was closed out, and it matters at resale.
  3. Check your own VIN at nhtsa.gov/recalls before you do anything else. A campaign covers a build range, not every car of that model year, and the VIN lookup is the only thing that confirms yours is included.
  4. Call any franchised dealer for the brand, give them the campaign number from this page, and ask them to confirm parts are in stock before you book — part supply, not labour, is what delays a fresh recall.

Getting the repair booked and paid for

The money side of a vehicle recall is simple. The scheduling side is where people lose weeks.

  • Ask whether the parts are physically in stock before you accept a date. A booking without parts is a wasted morning.
  • If the dealer says the remedy is not yet available, ask to be put on their notification list and get that in writing by email.
  • Where the manufacturer has issued an interim measure — park outside, do not drive, a software limiter — follow it until the full remedy is done.
  • Reimbursement claims for earlier out-of-pocket repairs go to the manufacturer, not the dealer, and need the original itemised invoice.

Remedy named in the notice: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Company contact: Honda (American Honda Motor Co.)

The official notice

This page summarises a notice published by National Highway Traffic Safety Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the NHTSA — Vehicle safety recalls record National Highway Traffic Safety Administration recalls

Questions people ask about this recall

Why was Honda steering recalled?

The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle. Difficulty steering can increase the risk of a crash.

How do I know if I have the recalled product?

The notice does not publish package codes for this recall. Compare the product name, size and the purchase window against the official NHTSA — Vehicle safety recalls record, and contact the company if you are unsure.

What should I do with it right now?

Have this looked at soon. If the steering has felt loose, vague or noisy, stop driving the vehicle and call the dealer rather than driving it in.

Can I get my money back?

The notice says: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.

Does the repair cost me anything?

No. Safety recall repairs are performed free of charge at a franchised dealer for as long as the campaign is open, whether or not the vehicle is still under warranty.

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