Elevated risk U.S. Food and Drug Administration

365 Whole Foods Ultimate Veggie Thin Crust Pizza recall: Undeclared milk allergen

Recall published 2+ years ago

Undeclared milk allergen

365 Whole Foods Other food products — recalled other food products365 Whole Foods Other food products — recalled other food products (photo 2)
2 photos published by U.S. Food and Drug Administration with the recall notice.

The hazard: Undeclared milk

The product contains milk that the packaging never declared. If nobody in your home avoids milk, there is no health reason to throw it away — though the refund still stands.

What the notice says: People who have allergies to Milk run the risk of serious or life-threatening allergic reaction if they consume the product.

Why it matters: The label does not declare milk, so anyone who reads labels to avoid it has no way of knowing it is in there. For people without that allergy the product is safe to eat.

Symptoms and when to call a doctor

An undeclared allergen is a danger only to people allergic or intolerant to that ingredient. For everyone else the food is safe. Reactions range from an itchy mouth, hives, stomach cramps or vomiting through to anaphylaxis — swelling of the lips, tongue or throat, a tight chest, wheezing, a sudden drop in blood pressure or collapse. If anaphylaxis is suspected, use an epinephrine auto-injector straight away and call 911, even if the symptoms seem to settle, because a second wave can follow hours later.

This page is general information, not medical advice. If you feel unwell, a clinician who can see you is the only person able to judge your case.

Recall details

Published
February 6, 2024
Risk level
Elevated risk
Issued by
U.S. Food and Drug Administration
Brand
365 Whole Foods
Product type
Other food products
Distribution
Arkansas, Louisiana, Oklahoma, Texas
Sold at
Whole Foods
Reports of harm
No illnesses or allergic reactions have been reported to date.

Products covered by this recall

Ultimate Veggie Thin Crust Pizza

What the company announced

This announcement is to inform consumers that some recalled product was inadvertently shipped to some Whole Foods retail stores in Arkansas, Louisiana, Oklahoma, and Texas.

Richelieu Foods Inc. Wheeling Illinois has voluntarily recalled the 365 Whole Foods Market Vegan Ultimate Veggie Thin Crust Pizza, LOT CODE 06152024 with a best by date of 6/15/2024 because it may contain trace amounts of an undeclared Milk allergen. People who have allergies to Milk run the risk of serious or life-threatening allergic reaction if they consume the product.

The potentially affected product is a 13.7 oz pizza packaged in a carton printed with ‘Best by Date of: 6/15/2024 printed on the side of the carton opposite the tear strip. This recall involves no more than 144 individual pizzas that inadvertently entered the supply chain. The product in question was distributed in some retail stores in the states of Louisiana, Texas, Arkansas, and Oklahoma.

All other Whole Foods 365 pizzas are properly labeled, and no other products are included. No illnesses or allergic reactions have been reported to date.

Consumers who have purchased the affected products are urged not to consume the product and dispose of it or return it to their place of purchase for a full refund. Consumers with questions may contact the company by calling Priya Sundaram, VP Quality, at 224-998-0357 or contact us via email at [email protected] .

Reproduced from the company announcement posted on fda.gov. Links and contact forms in the original are not repeated here; the official notice below has them.

Check your product

The notice names 4 codes you can read straight off the package. Type the one printed on yours and the list below narrows to it.

Lot or batch code

Usually ink-stamped near the seam, the cap or the bottom of the pack.

  • 06152024
  • 365

Best-by / use-by date

Printed beside the lot code, not on the price sticker.

  • 6/15/2024

Package size

Match the net weight or the piece count on the front of the pack.

  • 13.7 oz

Codes are lifted verbatim from the FDA — Company recall announcements notice. A code that is missing here may still be covered — the official notice is the complete list.

What to do about Milk

365 Whole Foods — The product contains milk that the packaging never declared. If nobody in your home avoids milk, there is no health reason to throw it away — though the refund still stands.

  1. If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.
  2. If a reaction has already happened, report it to the FDA through its consumer complaint coordinator so the case is attached to this recall.
  3. Tell anyone else who eats from your kitchen, including childminders, schools and anyone catering an event you contributed to.
  4. Keep the pack if you want a refund, or photograph the label and the lot code and then bin it. If nobody in the house avoids milk, you may simply eat it — the recall is about disclosure, not spoilage.

Getting a refund without the pack

The commonest reason people skip the refund is that they have already thrown the item away. That rarely matters.

  • A photo of the label and lot code is accepted by most grocers, and so is a card statement line showing the purchase.
  • Store credit is often offered first. You can ask for the original payment method instead, and it is normally granted.
  • No photo either? Ask anyway. Grocery chains settle recall refunds at the service desk because disputing them costs more than paying them.
  • For a multi-pack or a case, ask for the full purchase price rather than a per-unit figure — the recall covers what you paid.

Remedy named in the notice: Consumers who have purchased the affected products are urged not to consume the product and dispose of it or return it to their place of purchase for a full refund.

Company contact: Richelieu Foods Inc. — Consumers: Priya Sundaram, VP Quality, 224-998-0357, [email protected]

The official notice

This page summarises a notice published by U.S. Food and Drug Administration. The agency notice is the authoritative version — read it before you act, and treat it as the final word if anything here looks different.

Open the FDA — Company recall announcements record U.S. Food and Drug Administration recalls

Questions people ask about this recall

Why was 365 Whole Foods other food products recalled?

Undeclared milk allergen People who have allergies to Milk run the risk of serious or life-threatening allergic reaction if they consume the product.

How do I know if I have the recalled product?

Match the codes printed on your package against the notice: lot code 06152024, 365; best-by date 6/15/2024. If the code on your package is not on that list, your unit is outside the recall.

What should I do with it right now?

If anyone in your household avoids milk, stop serving the product immediately and check whether any was used in food already prepared.

Can I get my money back?

The notice says: Consumers who have purchased the affected products are urged not to consume the product and dispose of it or return it to their place of purchase for a full refund.

Which states were affected?

The notice lists Arkansas, Louisiana, Oklahoma, Texas.

Related recalls